Create invoices from orders in your Shopify store

You can let Sufio automatically create documents from orders made in your Shopify store.

The Sufio app uses data provided by Shopify to automatically create invoices based on the order information in your online store.

By default, Sufio generates invoices for all orders placed in your Shopify store. You can change this and choose from various options to determine which orders need automatic invoice creation.

To set up automatic creation of invoices:

1. In the Sufio app, go to Settings → Documents.
2. In the Invoices and credit notes section, using the Automatically create invoices for… dropdown, select the order type that requires automatic invoices.
3. Similarly, using the Create invoices when orders are… dropdown, select when the invoices will be created.
4. Click on Update settings at the top of the page to apply the changes.

The Automatically create invoices from… dropdown gives you options to create invoices from all Shopify orders or limit the creation to specific types of orders. You can select from the options below:

All orders

From all orders in your Shopify store. This is the default setting.

B2B orders

From orders made by Shopify customers linked to a company, customers with a b2b tag or customers with a VAT number in their address.

Wholesale orders

From orders placed by wholesale customers—those who are tagged as “wholesale” in your store.

Non-recurring orders

From orders except those marked as subscription recurring orders in your store.

The Create invoices when orders are… dropdown lets you use the status of a Shopify order to determine when an invoice is created. You can choose one of the options below.

Please note that this feature is available only for users on the Premium and higher plans.

When orders are created

Invoices are created from all orders created in your Shopify store. This is the default setting.

When orders are paid

Invoices are only created from paid orders. An order can be paid during the checkout, or it can be manually marked as paid in your Shopify admin.

When orders are not paid

Invoices are only created from orders that have not been paid during the checkout. This option can be used when your store allows customers to select a custom offline payment method (e.g., bank transfer).

When orders are fulfilled

Invoices are only created from fulfilled (shipped) orders. An order can be manually marked as fulfilled in your Shopify admin.

Custom creation of invoices

Invoices are only created from specific orders, based on criteria such as groups of customers, sales channels, or specific order properties. Contact our Support team to set up a custom workflow for you.

If you prefer to choose the orders that get invoices yourself, or you want to create standalone invoices without a Shopify store order, you can create invoices manually.

If you would like to create invoices manually, we recommend you first turn off the automatic creation of invoices. This way, you prevent any invoices from being created without your consent:

1. In the Sufio app, go to Settings → Documents.
2. In the Invoices and credit notes section, disable the toggle next to Automatically create invoices from…
3. Click on Update settings at the top of the page to apply the changes.

You can select a single Shopify order from which an invoice will be created in Sufio. In this case, we recommend keeping the Automatically create invoices from orders toggled off to prevent Sufio from creating invoices for you.

1. In your Shopify admin, go to the Orders page and open the order from which you want to create an invoice.
2. From the More actions dropdown, click View invoice.
3. Your Sufio account will open with a confirmation dialog. Here, click the Create button.

Sufio has created an invoice from your Shopify order. You can download the invoice as a PDF or send it to your customer.

Use this option if you prefer to create invoices manually.

Since your Sufio account is synced with data in your Shopify store, creating an invoice is fairly straightforward. You can fill it out with the help of pre-selected options listed in dropdown menus in each invoice field. This way, you do not need to fill in the details while creating an invoice manually.

Manually created invoices can be numbered separately from invoices created from Shopify orders, or they can follow the same numbering sequence.

Manual invoices, however, are separate from your Shopify orders. Creating such an invoice does not automatically create an order in your Shopify store.

To create an invoice manually:

1. In the Sufio app, go to Documents → Invoices (or to any other document type you want to create).
2. Click on New invoice.
3. Fill out the desired fields and click Save.

You have now created a standalone invoice. You can now view the invoice, or send it, or download it.