You can downgrade your Sufio plan at any time, even if you've already used more than the allowance of the lower Sufio plan this month. The change applies as soon as you approve it in Shopify, and your existing documents stay in your account.
To downgrade your Sufio plan:
- In your Sufio account, go to the Settings → Account & Billing page.
- In the Your plan section, click Change plan.
- In the plan box, click Choose plan.
- Review and approve the new charge in Shopify.
- Return to your Sufio account.
Your new plan and its allowance apply immediately.
- All your existing documents stay in your account.
- Delivery notes, credit notes, and quotes created on your higher plan can still be viewed, edited, downloaded, and sent. If your new plan doesn't include them, you just can't create new ones.
- Settings from your higher plan stay in place but become read-only.
Note
Invoices you created this month on your higher plan stay available. New invoices over your new plan's monthly allowance are locked. To unlock them, upgrade your plan.
Shopify handles billing when you downgrade. If you downgrade partway through a billing cycle, Shopify credits the unused part of your higher plan to your Shopify bill, and the credit is used toward future app charges.