The most important distinction when it comes to charging VAT in your store is whether your business is VAT registered or not. This topic is covered in more detail in our Shopify VAT guide for selling to EU customers.
If your business is VAT registered and you want to sell to both consumers and business customers in different countries of the European Union, you will need to set up your tax settings and tax rates correctly.
In order to charge VAT to some customers and not to others, all product prices in your store should be set without VAT.
Visit the Settings → Taxes page in the administration of your Shopify store and make sure that the All taxes are included in my prices checkbox is unchecked.
If you still prefer to show prices with taxes included to customers shopping in your store, please read this Show VAT prices on your product pages article from Shopify.
Tax rates in the EU
In the EU, you need to charge different tax rates when selling physical and digital goods.
Selling physical goods
When selling physical goods to customers in the European Union, you should charge the VAT rate of your home country.
To set tax rates for selling physical goods:
- Go to the page Settings → Taxes in your Shopify admin. You should set tax rates for all EU countries you are shipping to.
- If you do not see all EU countries in the Tax rates list, go to the page Settings → Shipping, click Add shipping zone, then click Add countries and select Europe. This will add all European countries to the list, but you might want to remove those which are not members of the EU.
- Go to the page Settings → Taxes and set the tax rate for each EU country. In most cases, you should use the VAT rate of your store's country for all EU countries.
If your annual turnover in a certain EU country surpasses its VAT threshold, you have to register for a local VAT registration number. In that case, you have to charge the VAT rate of that country instead. You can read more about VAT thresholds in our EU VAT guide for Shopify stores.
For example, if your business is based in Germany, but you are also registered for a local VAT registration number in France, your tax rates in Shopify might look as follows.
Selling digital goods
When selling digital goods (such as e-books, downloadable music, stock photographs or online courses) to customers in the European Union, you should charge VAT at the rate applicable in the customer's country.
To set tax rates for selling digital goods:
- Go to the page Settings → Taxes in your Shopify store admin.
- In the section Tax Settings, click on Enable EU Digital Goods VAT Tax rates.
- In the dialog box, confirm your selection by clicking the Enable EU Digital Goods VAT Taxes button.
- Shopify will then automatically create a new collection named Digital Goods VAT Tax. Add all your digital products in your store into this collection.
Once you've set up your tax rates correctly in your store, Sufio will automatically create valid invoices with a detailed breakdown of VAT charged. Invoices can be created in multiple languages and are fully compliant with accounting legislation in the EU.
Issuing invoices with a correct tax breakdown is vitally important for your bookkeeping and tax purposes.
If you are selling to businesses (B2B), Sufio invoices display all the required information including VAT identification numbers of your store and your business customers.