Capture VAT numbers on the Customer account page

Sufio lets you capture and validate VAT registration numbers from your Shopify store by adding a field for VAT registration numbers to the Customer account page.

This will allow your customers to set or update their VAT registration number once they log in to their customer account on your online store.

Shopify customer account page VAT number

Example of a customer account page with the VAT number field

In this article, we will cover

VAT registration numbers in your Shopify admin

As soon as the customer enters their VAT registration number using the VAT registration number field on their Customer account page, it will be stored in your Shopify admin as part of customer notes.

This VAT registration number will be automatically validated and the customer will be set up as tax-exempt when it is applicable. Furthermore, the added VAT registration number will also appear on their invoices automatically.

Add the VAT exemptions initialization script

To add the VAT registration field to your Shopify store, first place an initialization script into your Shopify theme source code. The script will let you collect VAT numbers from your customers.

To place the initialization script into your Shopify theme source code:

  1. In your Shopify admin, go to the Online Store → Themes page.
  2. Click on the Actions button, then click on Edit code.
  3. Select Layout → theme.liquid in the left sidebar. You might use the upper search bar for a faster search.
  4. Copy and paste the following code snippet inside the <body> field. A good place for the snippet is at the end of the file, just before the ending </body> tag.
<script async src="https://cdn.sufio.com/infoweb/scripts/vat.js" id="sufio-vat-script"></script>
<script>
    document.getElementById("sufio-vat-script").onload = function() {
        SufioVAT.init({
            customerEmail: {{ customer.email | json }},
            customerMetafields: {{ customer.metafields.sufio | json }},
            cartAttributes: {{ cart.attributes | json }}
        });
    };
</script>
  1. Click on Save to apply the changes. Continue with the steps below to display the VAT registration form on the Customer account page.

Note

Insert the initialization script into the theme.liquid file only once. If you want to add the VAT registration field to other pages of your Shopify store, make sure you only edit one initialization script instead of adding duplicates.

Add the VAT registration number field to the Customer account page

Caution

Currently, the VAT registration number field on the Customer registration page is only supported on Shopify stores using the Legacy customer accounts. We are developing an extension that will allow capturing the VAT number on the New customer accounts pages.

Instead, you can capture VAT numbers on the Cart page.

To add the VAT registration number field to the Customer account page, you need to customize the initialization script.

  1. Navigate to the initialization script you inserted inside the <body> field. Just before the ending </script> tag, copy and paste the following code:
SufioVAT.onCustomerAccount();
  1. The resulting code should look like this:
<script async src="https://cdn.sufio.com/infoweb/scripts/vat.js" id="sufio-vat-script"></script>
<script>
    document.getElementById("sufio-vat-script").onload = function() {
        SufioVAT.init({
            customerEmail: {{ customer.email | json }},
            customerMetafields: {{ customer.metafields.sufio | json }},
            cartAttributes: {{ cart.attributes | json }}
        });
        SufioVAT.onCustomerAccount();
    };
</script>
  1. Click on Save to apply the changes. The VAT registration form will appear on the Customer account page.

Note

If you want to add the VAT registration number field to other places, like the Customer registration page or the Cart page, add the code snippets one after another (their order is not relevant) inside the same script.

Customize the form design and placement

You can later edit the field design to match the design of your Shopify store theme.

You can also choose the placement of the VAT registration field on the Customer registration page.

Customize the form labels

Sufio gives you the option to either change the form labels or copy or translate them to your store language.

If you use multi-lingual Shopify store, you can translate the labels so that the VAT registration field changes to the selected language of your store.

Need help?

Do you need help with customizing your Shopify store theme? Please contact our experienced support team. We'll be happy to assist!

View VAT Exemptions

When your business customer enters a VAT registration number using the newly added VAT registration number field, a VAT exemption request will be listed on the View VAT Exemptions page in your Sufio account.

EU VAT Exemptions page in Sufio

An overview of VAT Exemption requests from the EU business customers

On this page, you can access all successful and unsuccessful exemption requests made on your Shopify store. The provided filtering options make it possible for you to quickly review and troubleshoot the VAT exemption requests when needed.

To access the View VAT Exemptions page:

  1. In your Sufio account, go to the Settings → Taxes page.
  2. Click on View VAT Exemptions.

See also

To learn more about its useful features and statuses, have a look at our View VAT Exemptions article.

Caution

To make VAT exemptions work, you need to enable EU VAT exemptions in your Sufio account and correctly set up EU taxes in your Shopify store.

Invoices for Shopify stores in the EU

Let Sufio automatically send invoices and receipts for every order made in your store.

Get Sufio - Invoices for EU stores from the Shopify App Store

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