Include links to invoices in Omnisend email

Omnisend (previously Soundest) is an advanced and easy-to-use e-commerce email marketing platform that helps merchants convert their visitors, retain their customers, and build genuine relationships.

Omnisend makes email marketing intuitive and helps merchants use the platform straight out of the box, with complete templates, recommended text and flexible automation.

Sufio allows you to include links to invoices in the automation emails sent by Omnisend.

The setup process

The setup process is as simple as adding a button to the body of the email content. Firstly, you need to have your Order automation created in your Omnisend account. You can either create a new one or use one of the templates available, e.g., Order Confirmation.

For example, if you want to send the invoice when the order is created, you should set the trigger to Order Placed.

On the other hand, if you want to send the invoice when the order is paid, you should set the trigger to Order Placed, and the trigger filter to Order Status is Paid.

In case it should be sent after the order is fulfilled, you should set the trigger to Order Status Changed, and the trigger filter to Order Fulfillment Status is Fulfilled.

Then, drag and drop the Button content block, type in the name "View Invoice" inside the text field and insert one of the following links.

The online version of the invoice

You can append a link to the automated emails that will redirect the customer to an online version of their invoice. This would allow them to download, print or if it wasn't paid at checkout, pay their unpaid invoices online with their credit card.

[[account.website]]/apps/sufio/invoice/?id=[[order.order_id]]&number=[[order.order_number]]
Online invoices in Sufio
The online version of an invoice

PDF version of the invoice

If you want to append the link to a PDF version of the customer's invoice, use this link instead.

[[account.website]]/apps/sufio/invoice/download/?id=[[order.order_id]]&number=[[order.order_number]]

Please note that the PDF version of the invoice does not allow your customer to pay their unpaid invoices online with their credit card.