Set up an SPF record to prevent emails ending up in the spam folder

Configuring the SPF record is considered good practice, as it helps prevent attackers from misusing your domain name for phishing attacks.

To allow Sufio to send emails with your domain name, you need to add Sufio's server to your SPF record. This will ensure that when the receiving server checks incoming mail from Sufio and verifies the Sufio server against the SPF record, the Sufio server will be found in the SPF record. As a result, the receiving server will not mark the email as spam.

To set up an SPF record:

1. In your domain provider management console, navigate to the DNS record settings for the hostname you specified to send Sufio emails (for example, acmeshop.com).
2. Check if you already have an existing SPF record. Search for a TXT record that starts with v=spf1.
3. If you do not have an SPF record, create a new TXT record for the hostname of your domain (for example, acmeshop.com), and in the value field, enter the following code:

4. If you already have an existing SPF record, add the mailgun.org to the value field. For example, if you previously had _spf.google.com in your record, the resulting field should look like this:

5. Save your changes.

Please note that it may take up to 48 hours for the changes to be applied.