Customize how payment details appear on documents

Payment details tell customers how and where to pay. Displaying this information clearly helps prevent confusion and reduces delays in payment processing.

In Sufio, payment items can be edited to control which details appear on documents and how they are presented.

This allows invoices and credit notes to match internal payment workflows and business requirements.

How to customize payment details?

To adjust how payment details appear on documents:

  1. In your Sufio account, go to the Design page.
  2. In the left-hand menu, select Payments.

Within the Payments section, payment items can be customized in three ways:

customize payment details

Show or hide items

Use the toggle controls to decide which payment details appear on documents. This allows only relevant payment information to be displayed to customers.

Items appear on documents only when they contain a value, even if the toggle is enabled.

Rename payment item labels

To change how a payment item appears on the document, click the edit icon next to the item name and enter a new label.

Renaming item labels helps align document terminology with internal naming conventions or preferred wording.

Reorder payment items

You can change the order of payment items by dragging them into the desired position. This allows payment information to appear in a structure that best fits the document layout.

Note

Showing a payment detail item controls its visibility on the document, but it does not create or change its value.

FAQ

Why isn’t a payment detail showing even though it’s enabled?

A payment detail appears only if the document contains a value for it.

To display it on your document, add or update the payment details directly in the document:

  1. Open the document in your Sufio account.
  2. Click to edit the document.
  3. Enter the payment details (such as Payment method, Bank account, or PO number).
  4. Save your changes.

If no value is defined, the item will not appear, even if it is enabled in the design settings.

Why didn’t renaming a payment item change the content?

Renaming a payment item only changes how the label appears on the document.

It does not change the underlying data. To modify the content, update the payment details in the document.