Have you ever had a request for an invoice from a customer? For online merchants who sell internationally, this could be pretty common.

We know it’s not always easy to make your way through the taxes, especially for online businesses that sell both locally and across borders.

Charging the correct tax rates is vital for your own accounting, as well as that of your customers. And you don’t want to get yourself or them into trouble with tax authorities.

Despite the dominance of content and social media marketing, email is not dead and is not likely to die anytime soon.

As an ecommerce seller, it’s easy to be complacent about choosing to only ship domestically. Indeed, shipping internationally can be a pain — there’s all this paperwork, it’s expensive, and logistics can be very complex. For small businesses, this can be very overwhelming and not worth the effort in exploring.

Every merchant spends a fair amount of money on marketing tools with only one goal: to bring visitors to his site.

But what happens next? 

If you’re selling stuff online, your potential customer may find your products from anywhere. E-commerce is still growing, the market is huge, and there are practically no limits as to where your business can expand. The only question is: Are you ready to go global? 

Wholesale usually brings to mind a picture of something huge. The very definition of wholesale is distributing products at lower prices in large quantities. But then again, define large. 

Even if your online store doesn’t produce in thousands monthly, you can still take advantage of wholesale. And you don’t even have to change your target customer! 

At Sufio we are always trying to make the world of e-commerce easier for you. 

We’re constantly working on updating our app for new tweaks and building integrations with other tools. 

Finding your way around the tax galaxy is not your most pleasant task, but don’t panic! We’ll try and make it simple for you. 

The tax collection process is like a love triangle between you as a business owner, your customer and a tax authority. Now, here’s the painful truth: You are the one who must keep this complicated relationship run smooth.

About two thirds of shoppers who bought fashion items online in 2016 have returned at least one item from their order. As people change their shopping habits with the online revolution they are using the comfort of their own home as a fitting room, before sending back unwanted items.

Most shops have put a lot of effort into designing a wonderful storefront and customer experience leading up to a purchase. But what happens after a purchase is made? How can you continue to keep customers engaged once they have left your store?

VAT or Value Added Tax is connected to almost everything we buy. From the things we eat for breakfast at the start of every new day, to when we switch on the lights at home in the evening. For people selling online it's a complicated additional thing to think about.

Do you say “Thank you” to your customers after they purchase at your store? 92% of businesses that send post-purchase emails saying thank you to their customers agree that this kind of email is effective. Why don’t you send them as well and see whether it works for your business or not? Here are some ideas about how to prepare top-notch thank you emails.

Online shoppers are not as keen on reading about your product as much as they want to see it. You shouldn’t take your product photography lightly, because after all, beautiful and professional images are the best marketing for your products.

An online store should be a complex mesh of marketing strategies revolving around one chief goal: to sell. The best way to initially catch the online shopper's attention is by perfect product photographs. However, seeing the product isn't everything. 

Did you know that product recommendations can increase your store's revenues by as much as 300%? Recommending additional products from your store to shoppers has become a very popular trend among online store owners. It is indeed a very effective way to boost sales and rise the average order value (AOV). 

Language barrier is one of the main reasons online shoppers won't buy from you, even if your product popped up on Google when they searched it. Switching your store into another language definitely opens new doors for your business. 

Shopping online is getting all the more popular still. If you'd like to take advantage of this trend, you should be prepared to accommodate your customer's needs. 

Having to convert prices during shopping distracts the shoppers from a purchase and additional browsing might lead to cart abandonment. 

As a bonus, giving your customers an option to shop in their local currency enhances your customer experience. 

For a thriving e-commerce site, taking advantage of social media sites is one of the most effective means to grab a good number of customers and reach the sales’ target. Facebook, Twitter, Instagram, and YouTube, along with many others, are highly effective platforms to serve as your hub for all your e-commerce engagements.